FAQ

Frequently Asked Questions

1. How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location.

2. Do you ship internationally?
Yes, AUREN ships worldwide. Shipping times and costs may vary by country.

3. How can I track my order?
Once your order has been shipped, you will receive a tracking number by email.

4. What is your return policy?
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition.

5. Can I exchange an item?
Yes, exchanges are available depending on stock availability.

6. What payment methods do you accept?
We accept major credit cards, debit cards, PayPal, and other secure payment methods available at checkout.

7. How do I contact AUREN?
You can contact us through our Contact page or by email. We aim to respond within 24–48 hours.

8. How do your oversized tees fit?
Our tees are designed with an oversized fit. For a more regular fit, consider ordering one size down.

9. Can I cancel my order?
Orders can only be canceled before they are processed and shipped.

10. What does AUREN stand for?
AUREN represents confidence, comfort, and timeless streetwear. Our mission is to create premium essentials for everyday wear.

AUREN
Less. Better. Every Day.